Frequently Asked Questions
Everything you need to know about upgrading your workspace.
How long does shipping take for heavy equipment?
Standard ground shipping typically takes 3-7 business days. For oversized items like car lifts or heavy-duty tool cabinets, we use specialized freight carriers which may take 7-14 business days depending on your location.
What is your return policy on garage flooring and cabinets?
We offer a 30-day return policy on most items in their original packaging. Please note that custom-cut flooring or assembled cabinetry may be subject to a restocking fee.
Do your products come with a manufacturer warranty?
Yes, all products sold through Garage Gear Direct carry full manufacturer warranties. Specific durations vary by brand, typically ranging from 1 year to lifetime coverage on select hand tools.
Do you offer professional installation services?
While we primarily sell DIY-friendly gear, we partner with a network of certified installers nationwide for complex setups like hydraulic lifts and wall-mounted storage systems.
Can I track my freight delivery?
Absolutely. Once your order leaves our warehouse, you will receive a tracking number via email. For freight shipments, the carrier will call you to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For high-ticket workshop upgrades, we also offer flexible financing options through Affirm at checkout.